To gain competitive advantage and actively shape the nature of competition banks begun responding post crisis with innovative products, customer applications and network solutions. In this context, Asian Banker Research was talking in September 2010 to a diverse group of 59 senior bankers across 14 countries in Asia Pacific.

This webinar will share the key case studies and how banks in emerging markets approach innovation in the context of retail banking, the infrastructure they implement, and the challenges they face. The session will be facilitated by Peter Hoflich, Managing Editor with a presentation by Chris Kapfer, Senior Director, Asian Banker Research.

The session will be concluded by a panel discussion with Xiao Bingdong, Deputy Head of Market Development Division in ICBC (China) and Harish Shetty, Executive Vice President Information Technology of HDFC Bank (India) and Matteo Rizzi, Innovation Leader - Innotribe at SWIFT (Belgium).

Key discussion points:

How to think of innovation in the context of retail banking?

• Case studies in innovation
• Key features of successful innovative banks
• Building an innovation infrastructure
• Key challenges in driving innovation in banks
• Major areas of innovation in the next 3 years

Registration

This event is free to attend. To register for the session, e-mail your particulars (name, designation, contact information) to Jerome Ong at +65 6236 6175 by Tuesday, December 7th at 5 pm (Singapore time) at the latest. We will be sending you the dial-in instructions a day before the webinar.