Opening Keynote Session:

• Heng Swee Keat, Managing director, Monetary Authority of Singapore
• Wee Ee Cheong, Chairman, Association of Banks, Singapore
• David Eldon, Chairman, The Asian Banker Summit

Summit Keynote: The Leadership Dialogue: ‘The long road back to a market led economy’

Featuring Neel Kashkari - Former Interim Assistant Secretary at the US Treasury for Financial Stability heading the implementation of the TARP Programme and currently Managing Director at PIMCO

• Is growth in an era of government intervention and sustained uncertainties possible?
• How long should the Keynesian approach to averting a global economic crisis, continue?
• What has changed and what will remain the same in the way that the US will develop its regulatory regime?
• The relationship between the US and the rest of the world in liberalization of the financial services industry.

Panel Discussion with, Sir George Mathewson, Former chairman of the Royal Bank of Scotland and Ásgeir Jónsson, Chief Economist, Arion Bank, Iceland and author of the book “Why Iceland?”

Dialogue co-chaired by Emmanuel Daniel, President & CEO, The Asian Banker and Gordian Gaeta, International Resource Director, The Asian Banker.

The Technology & Innovation Keynote session
Driving Business through Innovation: The importance of innovation in technology and operations in driving customer centricity, productivity and long term growth

In the fast changing world of finance and technology it is becoming all the more important to invest in competitive differentiators that increase business value. How do we answer the question? Is technology driving business value through innovation, and are there any measurable results and benchmarks that can seen in banks across the globe?

The session will clearly outline the ROI and ‘Total Economic Impact’ that can be accrued from technology-enabled innovation in terms of time gained, money saved, number of new products introduced, and productivity measures achieved, when a bank effectively transforms its core from legacy to a new-age agile system. It will also touch upon how this transformation journey can be made relatively hassle-free, by efficiently identifying the risks of transformation and then proactively managing it. It will serve as a valuable way-finder for banks seeking to get started with the end goal in mind, when considering legacy-to-agile core transformation

Speakers and Panelists include: -

• Andrew Butcher, Head of Operations & Technology, Asia Pacific, Citi
• DavidGledhill, Head Group Technology & Operations DBS Bank
• Susan Hwee, EVP, Information Technology, UOB Bank, Singapore
• Cindy Liu, Vice President, Core Banking, OCBC Bank, Singapore
• Tony Poulos – Sector Head, Revenue Management, TM Forum
• Haragopal M, Global Head – Finacle, Infosys Technologies Ltd

Moderated by Nick Dean, Executive, Technology Asia Pacific, ANZ Banking Group

Evaluating core banking in the new era of fast moving technology and customer expectations.

Every single core banking solution today claims to be a customer centric that provides myriad opportunities to provide a wider array of options and services. In this session we will look at case studies and success stories that are exemplary in this domain.
Special focus will be given the how technology in core banking is expected to evolve around the ever-changing needs of customers.

Speakers and Panelists include:-

• Xuejun Zhang, President of GDRCU Yinxin Financial Service Center & General Manager of IT department, GDRCU
• Sheng Zhang, Vice CIO, GM of IT Department, Hua Xia Bank (HXB)
• Dr. Henrisa Lubis, Vice President, Information Technology Division, Bank Negara Indonesia
• Kanchan Keshav Nijasure, Chief Technology Officer, Bank Danamon Indonesia
• A.Rajan, Group Head of operations, HDFC Bank, India
• Cindy Liu, Vice President, Core Banking, OCBC Bank, Singapore
• Girija Pandey, Chairman, TCS, Asia Pacific

Moderated by Nick Dean, Executive, Technology Asia Pacific, ANZ Banking Group

Branch Transformation
Does the transformation of branch better engage customers? Through the new range of services and facilities housed in a more contemporary branch layout, can customers expect smoother service deliveries for convenience and comfort? How are the processes streamlined? Does it enhance customer care and experience?

Speakers and Panelists Include:

• Rajiv Yadav, Chief Operating Officer, Vietnam International Bank
• Vincent Leat, Financial Services Leader - ASEAN, IBM
• Steven Miller, Dean, School of Information Systems, Singapore Management University (SMU)
• Mark James, Partner, Strategic IT and Operations practice, Oliver Wyman

Moderated by Alexander Escucha, First Vice President, China Banking Corporation, Philippines

Taking a holistic view of the customer relationships across all banking touch points: Much as there is considerable supply side infrastructure already in place today – giving the customer a consistent view of their banking relationship remains challenging for many organizations. Options for consumers to access bank services are increasing exponentially and the management of these channels is a headache for many banks. What can banks do to ensure they are positioned for to adopt new channels as they emerge and deliver a consistent service to their customers irrespective of their preferred interface?

Speakers & Panelist include:

• Nick Dean, Executive, Technology Asia Pacific, ANZ Banking Group
• John Haley, Managing Director, Asia, Fidelity National Information Services (FIS)
• David Backley, Head of Technology and Operations, DBS Bank
• Teresita B. Tan, Group Head, Overseas Banking & Channel Services, Bank of the Philippine Islands
• Wicahyo Ratomo, EVP, Head of Alternative Channels, Bank Danamon Indonesia

Moderated by Wee Tew Lim, Chairman of NTUC Link

Improved banking business through lean processes

Banks must ensure that their systems support the future direction of the business. Five to ten years ago, all banks had the same view of the future but now it’s possible to take a bank in several different directions depending on how you see the future of banking evolving. As a result, banks must clearly define their operating model and how they plan to organise the business with the focus on total cost of ownership.

In this session, we will cover points like:-

• The need to invest in flexible systems
• Automate the processes that are major cost drivers
• Enabling faster time-to-market

Speakers & Panelist include:

• Devabalan Theyventheren, Director, GIOD Business Pocess Development, CIMB
• Mark James, Partner, Strategic IT and Operations practice, Oliver Wyman
• Suteera Sripaibulya, EVP & Manager, Head of Technology, Bangkok Bank
• Nayeem Khan, Executive Director and Head of Operations, Bank Julius Baer
• Peter Yap, Vice President & Head of IT Division, Asia Commercial Bank
• Dr Chim Tantiyaswasdikul, Assistant Governor, Information Technology Group, Bank of Thailand
• Ho Wah Lee, Executive Director, Head of IT Advisory, KPMG
• Johan Martens, Head of Sales and Marketing, CW Thaler
• Girish Nehete, Head, Transactional Banking, SAP Asia Pacific Japan

Moderated by Alexander Escucha, First Vice President, China Banking Corporation, Philippines

Delivering Innovation on the ground

Given the complex environment in banks, it is hard to vision, nurture and implement innovative ideas. In this session we take a look at some best practices in the industry where innovative ideas where developed and implemented. As is with almost all projects, implementation is a key phase in realizing the true vision that lies behind the innovative idea. How can successful implementation be replicated with innovative ideas across all businesses in banking?

Speakers & Panelist include:

• Brett King, Author of Bank 2.0, CEO at User Strategy
• Teresita B. Tan, Group Head, Overseas Banking & Channel Services, Bank of the Philippine Islands
• Cindy Liu, Vice President, Core Banking, OCBC Bank, Singapore
• Alexander Escucha, First Vice President, China Banking Corporation, Philippines
• Bernard Chew, Director of Institutional Clients Group, Citibank
• Ravi Nair, Senior Vice President, Head – Customer Experience Management, Abu Dhabi Commercial Bank
• Mahesh Dutt, Head APAC Sales - Finacle, Infosys Technologies Ltd

Moderated by Nicolas Malcomson, Director, Pay2Home

Technology and architecture in an era of cloud computing

Are ‘cloud computing’, ‘software-as-a-service’ and ‘banking-as-a-service’ influencing how banks should buy and implement technology and be able to respond to changes quickly without being burdened with legacy costs? Or will bank CIOs resist the opportunity and still invest in thousands of dollars of infrastructure? An important discussion.

Speakers & Panelist include:

• Umesh Jain, Chief Information Officer, Yes Bank
• Doug Hauger, General Manager, Windows Azure, Microsoft Corporation
• Michael Rieder, Head of Enterprise Architecture, Standard Chartered Bank
• Zhang Xiaomin, Head of Supply Management, Group Wholesale & Treasury Technology & Operations, UOB
• Ho Wah Lee, Executive Director, Head of IT Advisory, KPMG

Moderated by Randall Duran, Faculty, Information Systems, SMU and Steve Lindo, executive director, PRMIA

Impact of Networking and Social Media in the FIs business

Banks and Financial Institutions are using social media and networking for community building, product research, customer service, marketing and transparency.
What are some of the best practices and lessons that can be gleaned from the experiences of the pioneers in this area? Invited speakers from providers of social media for finance and well noted authors on social media in banking along with bankers provide some insights into what they have been learning in the process.

Speakers and Panelists Include:

• Douglas White, Founder, Prosperity Research Ltd
• Dan Bognar, Vice President, Oracle Financial Services Global Business Unit
• Suteera Sripaibulya, EVP & Manager, Head of Technolgy, Bangkok Bank

Moderated by Steve Lindo, executive director, PRMIA

Closing Keynote Session: Can Asia be the next Iceland?

Featuring an in-depth conversation with Ásgeir Jónsson, Chief Economist, Arion Bank, Iceland and author of the book “Why Iceland?”

1. An insider’s account of the events that unfolded to lead Iceland to one of the most far-reaching economic tragedies of our times.
2. Lessons learnt from the Icelandic crisis and how governments can be more prepared to avoid a similar situation.

Contributory Remarks from Sir George Mathewson, Former chairman of the Royal Bank of Scotland.

Dialogue co-chaired by Emmanuel Daniel, President & CEO, The Asian Banker and Gordian Gaeta, International Resource Director, The Asian Banker.

Post-conference activities

• Visit to the leading domestic banks e-banking, transactional services and risk management (only for delegates from banks deemed foreign and non-competitive)
• A visit to and briefing from the Monetary Authority of Singapore (MAS) on Singapore’s plans as a regional financial center. (for approved banker delegates only)
• A visit to and briefing from the Singapore Exchange on recent initiatives and collaborations to make Singapore a leading electronic exchange
• Post-conference Workshops on risk, technology and operations