THE TECHNOLOGY & OPERATIONS COUNCIL ANNUAL MEETING (DAY ONE)THE TECHNOLOGY & OPERATIONS
COUNCIL ANNUAL MEETING
MONDAY – 11 MAY 2009
7.30 – 8.30am
Registration and Coffee
8.30 – 11.00 am
THE ASIAN BANKER SUMMIT 2009 OPENING KEYNOTE SESSION
Welcome Notes
Summit Opening Keynote The Evolution of the Chinese Banking Industry in the Context of Current Global Developments Liu Mingkang, chairman, China Banking Regulatory Commission, with contributory commentary from Jeffrey Lacker, president, Federal Reserve Bank of Richmond.
Opening Remarks I Xiang Junbo, chairman, Agricultural Bank of China
Opening Remarks II Ji Xiaohui, chairman, Shanghai Pudong Development Bank
Leadership Dialogue The Role of the Safety Net in the Financial Crisis Jeffrey Lacker, president, Federal Reserve Bank of Richmond, with contributory commentary from David Eldon, chairman, The Asian Banker Summit Advisory Council. Dialogue chaired by Emmanuel Daniel, president & CEO, The Asian Banker and Gordian Gaeta, international resource director, The Asian Banker
11.00 – 11.30 am
Coffee Break
11.30 – 12.30 pm
Welcome by the Co-Chairs Venky Krishnakumar, senior advisor, DBS bank and Philip Strause, international resource director, The Asian Banker, former head, financial institutions practice, Asia Pacific, Deloitte Consulting
Conference Opening Keynote Impact of the Crisis on Strategic Focus and Operational Priorities
How are banks viewing strategic threats and opportunities stemming from the crisis? How has that reshaped the operational and technology priorities of banks in key Asian markets?
Remarks from Wu Yue, director general, IT, CBRC, A. Rajan, country head, operations, HDFC Bank and Tim Whiteley, executive GM, enterprise solutions, Commonwealth Bank of Australia. Chaired by Venky Krishnakumar, senior advisor, DBS Bank.
12.30 – 2.00 pm
Luncheon
2.00 – 3.00 pm
Profitability and Innovation in Branch Strategies
As Asia's banking industry shifts towards greater consolidation and competition, how are banks adapting their branch innovation and business strategies to defend and grow their market share while maximising return on investment?
Remarks from Hu Tao, deputy general manager, retail banking, China Merchants Bank and Wang Yuhui, CEO, Agree Technology, with contributory dialogue from Nick Dean, business technology partner, regional & country operations, ANZ Asia Pacific. Chaired by Alex Escucha, first VP, China Banking Corp.
3.00 – 4.00 pm
Building an Enhanced Customer Interaction Platform
How are initiatives to strengthen customer interactivity and predictive capabilities in Asia faring? This session also discusses data quality, integration and governance, as well as using reporting and analytic tools to increase customer profitability and improve up-sell and cross-sell.
Remarks from Umesh Jain, president & CIO, YES Bank and Spencer Greene, chief technology officer, financial services industry, TIBCO. Chaired by Steven Miller, dean, school of information systems, Singapore Management University and Axel Winter, director, financial services, Deloitte
4.00 – 4.30 pm
Tea Break
4.30 – 5.30 pm
Online Channel Optimization for Customer Centricity and Bank Profitability
Leading banks now accept that online banking requires looking across all channels - what new learnings do recent success stories for web-based channels bring us? We also examine how social networking is likely to interface with banking in the future?
Remarks from Ahmad Shareza bin Abdul Rahman, head, virtual banking, Maybank and Tim Whiteley, executive GM, enterprise solutions, Commonwealth Bank of Australia. Chaired by Phil Strause, int’l resource director, The Asian Banker.
5.30 – 6.30 pm
The Asian Banker IT Implementation Awards and Cocktails (Open to All Delegates)
6.30 pm
The BAFT Asia Cocktails & Dinner (By Invitation Only)
THE TECHNOLOGY & OPERATIONS COUNCIL ANNUAL MEETING (DAY TWO)THE TECHNOLOGY & OPERATIONS
COUNCIL ANNUAL MEETING
TUESDAY – 12 MAY 2009
7.30 – 8.30am
Registration and Coffee / Tea
8.30 – 9.00am
Economic Briefing: China and Asia - Leading the Global Recovery or Falling Apart? Wensheng Peng, head, China research, Barclays Capital
9.00 – 10.00 am
Decision Making and Assessing ROI in Technology Investments
In the best of times, even good banks can end up buying technologies that deliver less than promised. How can banks improve
their investment decision-making processes in an environment complicated by regulatory and competitive upheavals brought on by the global financial crisis?
Remarks from Neil Katkov, SVP, Asia Research, Celent and Niko Bielovich, team leader, CRM development, National Australia Bank, with contributory dialogue from Rose Marie Sotelo, head, treasury risk, Landbank Philippines. Chaired by Axel Winter, director, financial services, Deloitte and Steven Miller, dean, School of Information Systems, Singapore Mgmt. Univ.
10.00 – 11.00 am
Outsource, Cut or Keep – What Really Drives IT Cost Reduction and Innovation in your Bank?
Experiences from past downturns show that banks may rush into cost cutting and outsourcing in a way that benefits them less than originally envisioned. What have leading banks identified as the key elements of a rigorous assessment process in deciding what to outsource, what to offshore, what to cut and what to keep?
Remarks from Andre Cichowlas, head, technology development and integration, Cap Gemini Financial Services GBU and Daniel Marovitz, head, product management, global transaction banking & COO, technology for global banking, Deutsche Bank with contributory dialogue from Felix Conner, executive advisor, Kasikorn Bank. Chaired by Venky Krishnakumar, senior advisor, DBS Bank.
11.00 – 11.30 am
Coffee Break
11.30 – 12.30 pm
Mobile Commerce And Payment Delivery in Asia
Global mobile payments are entering a crucial phase of development in establishing a relevant role in e-payments. This overview of recent development in payment standards and other secure payment initiatives will shed light on incentives for banks’ participation.
Remarks from Felix Conner, executive advisor, Kasikorn Bank and Carl Morath, head, global banking, Sun Microsystems, with contributory dialogue from Jojo Malolos, head, financial services, Smart Communications and Blums Pineda, MD, Exicon. Chaired by Alex Escucha, first vice president, China Banking Corporations, Philippines
12.30 – 2.00 pm
Luncheon (for main conference)
Special Luncheon Roundtable (by invitation only) Aligning Pillar II and ICAAP with Business Strategy
With Li Lin, head, strategy, SPDB, Andrew Carriline, MD, risk management, Westpac, Michael Hamar, former chief risk officer,
National Australia Bank and Saloni Ramakrishna, principal architect, risk and compliance solutions, Asia Pacific & Japan, Oracle Financial Services
2.00 – 3.30 pm
The Technology & Operations Council Annual Meeting Closing Forum
Managing Risks in IT Operations in Uncertain Times
What does best practice and past experiences with severe socio-economic turbulence tell us about how banks should currently be prioritising risk management, response and business continuity frameworks in key operational areas?
Remarks from Kanchan Keshav Nijasure, CTO, Bank Danamon and Bowen Lau, lead consultant, Greater China, Actimize, with contributory dialogue from Voranuch Dejakaisaya, CIO, GE Money Thailand, Christopher Marshall, MD, Asia Pacific, SunGard and Qiu Shengli, deputy director, operation center, China Development Bank. Chaired by Phil Strause, int’l resource director, The Asian Banker.
3.30 – 4.00 pm
Tea Break
4.00 – 5.30 pm
THE ASIAN BANKER SUMMIT 2009 CLOSING KEYNOTE SESSION
Coming up on the Radar - Systemic and Counterparty Risks in the Next Phase of the Crisis
What have we learnt so far about monitoring systemic and counter party risks, both in the immediate future as the crisis continues to unwind and in the long term as we rebuild a more stable global financial system? What key threats remain in this crisis and how do these considerations influence business and strategic goals of the bank?
Remarks from Julie Dickson, superintendent, Office of the Superintendent for Financial Institutions, Malcolm Knight, vice-chairman, Deutsche Bank & former GM, Bank for International Settlements, Morten Friis, chief risk officer, Royal Bank of Canada and Qing Wang, chief economist, Greater China, Morgan Stanley. Dialogue chaired by Emmanuel Daniel, president & CEO, The Asian Banker and Gordian Gaeta, international resource director, The Asian Banker
5.30 pm
End of The Asian Banker Summit 2009
5.30 – 7.30 pm
BAFT Briefing – Serving Financial Institutions in Asia (By Invitation Only)
An update on the strategic vision to globalise BAFT through the development of regional councils of bankers around the world focused on key trade, payment and financial institution issues, so as to generate relevant education, dialogue and solutions for international issues such as compliance and asset trading.
Workshop A Payments & Liquidity Management
The evolution of treasury into a global organization, the impact of regulatory
changes and market instabilities have
driven the need to implement more
efficient liquidity structures. We look
at solutions for improved operational efficiency and cash flow forecasting.
With Lisa Rossi, head, liquidity
mgmt. & investment svcs.,
transaction banking, Deutsche Bank
Attendance is limited to the first 30 registrations.
WEDNESDAY – 13 MAY 2009
9.00 - 12.00
Workshop B Unified Process Framework For Educating Banking Technology & Operations Professionals
With Steven Miller, dean, School of Information Systems, Singapore Management University
Attendance is limited to the first 20 registrations.
Tour A Sun Microsystems Innovation Tour
A look at innovations in next generation branch solutions, multi-channel interaction management, and enhancing the
branch as a sales generator.
Attendance is limited to the first 25 registrations.
Tour B Tour of Chinese Banks
(Foreign bankers only)
Attendance is limited to the first 25 registrations.
3.00 pm
End of Post-Summit Activities
* The Asian Banker reserves the right to change the topics, format and speakers.
“It is good that you take yourself away from your job and follow a seminar like this?What is good is that there are practitioners , regulators, and also representatives from the IT companies, so we get different angles.?/span>
DE Setiyoso
President Director, Bank Central Asia
“A tremendous experience. A very important aspect is the diversity of the participants. As always, professionally conducted.?/span>
Rajendra Theagarajah
Managing Director and CEO, Hatton National Bank (Sri Lanka)
“It was a very informative, very good for me. I’d like to join the event every year if I can. All three [Summit] tracks were very interesting.?/span>
Dr Chim Tantiyaswasdikul
Assistant Governor, Bank of Thailand
“The customer needs of each country are different, so hearing everyone’s perspective of the challenges we are facing is very interesting and we can all learn from each other.?/span>
Sanjeev Gupta
Senior Managing Executive Officer, CEO of Individual Group, Retail Banking & Consumer Finance, Shinsei Bank (Japan).
“Unlike other events, which barely scratch the surface, The Asian Banker Summit managed to create an atmosphere of constant engagement and interaction.?/span>